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EMIS WEB UPGRADE PROGRAMME - INFORMATION REGARDING OUR CLINICAL SYSTEM PROVIDER'S UPGRADE TO AMAZON WEB SERVICE:


Practice News: The Practice uses a system called EMIS Web to manage clinical information about your care and health.


This system is provided by a company called EMIS Health LTD who acts as a data processor on behalf of the Practice. EMIS Health LTD also uses a sub-processor which is Amazon Web Services (sub-processor) who act under written instruction from EMIS Health LTD to store the data. Under no circumstances is it technically possible for Amazon Web Services to access any information about you. Should you have any concerns or queries please do not hesitate to contact the Practice.


STATEMENT FROM EMIS WEB: 


Third party processors


In order to deliver the best possible service, the practice will share data (where required) with other NHS bodies such as other GP practices and hospitals. In addition the practice will use carefully selected third party service providers. When we use a third party service provider to process data on our behalf then we will always have an appropriate agreement in place to ensure that they keep the data secure, that they do not use or share information other than in accordance with our instructions and that they are operating appropriately. Examples of functions that may be carried out by third parties includes:



  • Companies that provide IT services & support, including our core clinical systems; systems which manage patient facing services (such as our website and service accessible through the same); data hosting service providers; systems which facilitate appointment bookings or electronic prescription services; document management services etc.

  • Delivery services (for example if we were to arrange for delivery of any medicines to you).

  • Payment providers (if for example you were paying for a prescription or a service such as travel vaccinations).


Further details can be directed to [email protected]   https:/www.gov.uk/guidance/use-cloud-first

Repeat Prescriptions
Prescriptions Fees
Electronic Prescription Service

Electronic Prescription Service

The Electronic Prescription Service (EPS) is a service which is now available from Woodway Medical Centre It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.  

What does this mean for you? 

If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time. 

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop. 

You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive. 

Is this service right for you? 

Yes, if you have a stable condition and you: 

  • don’t want to go to your GP practice every time to collect your repeat prescription. 

  • collect your medicines from the same place most of the time or use a prescription collection service now.

It may not be if you:

  • don’t get prescriptions very often.

  • pick up your medicines from different places.

How can you use EPS? 

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:

  • a pharmacy.

  • a dispensing appliance contractor (if you use one).

  • your dispensing GP practice (if you are eligible).

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this. 

Can I change my nomination or cancel it and get a paper prescription? 

Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place. 

Is EPS reliable, secure and confidential? 

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now. 

Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions. 

If you are unhappy with your experience of nomination 

You can complain to the pharmacy, dispensing appliance contractor (DAC) or GP practice. You can also complain to NHS England or their local NHS Clinical Commissioning Group (CCG) if your complaint cannot be resolved www.england.nhs.uk/contact-us/complaint/

Please note that this service only transfers your prescription electronically. You still need to order your repeat prescription in the normal way. 

 

 
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